Hotel Room Service app

excel at guest experience by using our hotel room service system


A step-by-step room service technology for success

Use our technology to enhance your service at your hotel.

0% Commission
Real-Time Updates
Manage The Delivery 
24/7 Support
Increase Sales
Know Your Customer
Historic Trend
Discount Based Pricing

What Is Kayana Room Service?

Kayana Room Service is a simple technology that allows your guests to order room service through any smartphone.

How Does It Work?

Guests can use the Kayana app to order from a simple visual menu and pay within the app. Staff will receive the orders in real-time via the provided tablet and create tickets for the kitchen/bar staff.

What are Real Time Updates?

Using smart devices provides continuous real time updates to both sides of an order. From placement to handover, guests and staff can track an order through the entire process.

Delivery To The Room

With the process of ordering and payments now updated your staff are free to focus purely on service. No running tabs, no intermediary steps, increased convenience for both guest and staff.

Need Help

With Kayana Customer Service, someone is always on hand to help with any incidents. Whatever you or your guests needs, we’re here to help.

Know Your Guest

Review order history, trends, guest preferences and more! Kayana uses machine learning and historical data to help you make every guest experience a memorable one.

Room Service just got simpler

Simplifying the task of ordering and payments frees your staff to concentrate on providing the service the guest deserves.

Streamline Operations

Kayana is the new solution for hotel room service!